Application Management & Modernization

Empower Future-rich Modernization to Propel Business Growth

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solutions provider

What Differentiates Us?

At Sigma Solve, we are much more than just a technology provider. We are a solutions provider who understands your business as well as our own, and we work with you from beginning to end to create innovative solutions that fulfill your bottom-line objectives.

Given the ever-increasing demands for global online sales and services, Sigma Solve can be the enterprise-grade partner you can rely on 24/7 to promptly address support and maintenance issues. We maintain your website and application(s) on an ongoing basis to ensure that they are responsive, stable, and secure. With frequent proactive maintenance and consultation, we can help you avoid typical or peak event downtime.

SUPPORT & maintenance SERVICES

Expert Service Dedicated To Your Success.

Sigma Solve takes ownership of technology-driven support projects to help create exceptional, cost-effective solutions for your company. We consider all our customers long-term business partners and are committed to helping you consistently excel.
Updates

Updates to Your Website or Applications

Remediation

Finding & Fixing Broken Links

Maintenance

Regular Updates & Backups

Analytics

Monitoring the Performance Of Online Resources and Applications.

MobileAppDev

Ios and Android Application Troubleshooting and Development.

Debugging

Resolution of Bugs Or Coding Errors.

Proficiency

.Net and Nopcommerce – Expertise And Support

Enhancement

Version Upgrades For PHP, My SQL, WordPress Etc.

Comprehensive

A Complete Portfolio Of Security Services.

Sigma Solve Can Help Improve Customer Satisfaction

The leading indicator used to measure customer loyalty, reduce churn, and increase revenue is also a key point of differentiation that helps you attract new customers. Sigma Solve has been helping customers of all sizes achieve and exceed their business goals for over 15 years. Whether it’s remote work solutions, CMS, CRM, enterprise applications, managed IT services, professional IT services, cloud solutions, business continuity, or simply updates to your online content, we can help. Our bottom-line goal is to deliver better every day. We meet and exceed our goals for timeliness, budget, experience, and delivery.

Pricing plans

Support and Maintenance Packages

Bronze

  • Up to 4 open support tickets
  • Bug fixes and troubleshooting services
  • Software updates and security patches, as required
  • Access to Zoho Ticketing System
  • Minor Content Revision
  • A Turnaround time of 4 Business Days (resolution time could vary based on the complexity of the issue)

Gold

  • All of the services included in the Silver Package
  • Up to 80 hours for dedicated development and issue resolution
  • Weekly call for discussion
  • Video call and email support based on the priority and severity of your issues
  • Monthly report of the previous month within the first week of each month
  • Response time within 4 hours
POPULAR

Diamond

  • Unlimited support tickets
  • Dedicated resources for a complete month (22 working days) focusing on support and maintenance activity of content or applications
  • Weekly customer call for status updates and Q & A
  • Video call and email support based on priority and severity of your issues
  • Monthly report on task progress and resolution
  • Immediate, time-zone based response
  • Technical consultation and suggestions

Silver

  • Up to 8 open-support tickets
  • Bug fixes and troubleshooting services
  • Software updates and security patches (as required)
  • Monthly health check call
  • Weekly email with status updates
  • Server Maintenance Support
  • QA for every new update
  • Turnaround time 3 Business Days (resolution time could vary based on the complexity of the issue)
connect with us

Are you ready for a better, more productive business?

Experience the difference of Sigma Solve today to propel your business forward.

  • 15+ years of industry experience

  • 450+ global satisfied customers

  • 180+ qualified resources

  • Standard cost & Dedicated team model

  • Agile development

  • 90% client retention rate

Awards & Recognition

Google
Clutch
Good-Firms
Inc-5000

Get In Touch

    USA

    FLORIDA
    Phone: +1 (954)-397-0800
    Address : 1560 Sawgrass Corporate Parkway, Sunrise, 33323

    USA

    ATLANTA
    Phone: +1 (678) 926-9725
    Address : 3350 Riverwood Pkwy, Suite 2100, Georgia, 30339

    AUSTRALIA

    OFFICE NOW OPEN IN MELBOURNE
    Phone: +61 0409 163 970
    Address : Suit 3, 1330 Ferntree Gully Road, Scoresby Victoria, 3179